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Career Profile: Postmasters and Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Salary and Outlook

According to the US Department of Labor, there are 13,200 people employed as postmasters and mail superintendents in the United States. The median annual salary is $78,100. Entry level employees earn approximately $66,360 per year and senior employees earn approximately $96,350 per year.

Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.

Job Duties

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Negotiate labor disputes.
  • Select and train postmasters and managers of associate postal units.
  • Inform the public of available services, and of postal laws and regulations.
  • Issue and cash money orders.
  • Collect rents for post office boxes.
  • Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.

Career List

Job Outlook


Total Current Jobs:
13,200
Annual Openings:
800
Increase in Openings by 2030:
-8%
Annual Salary Range:
$66,360 - $96,350
Education Requirements:
High school diploma