Salary and Outlook

According to the US Department of Labor, there are 2,933,900 people employed as office clerks, general in the United States. The median annual salary is $35,300. Entry level employees earn approximately $22,030 per year and senior employees earn approximately $57,140 per year.

Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.

Job Duties

• Deliver messages and run errands.
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
• Complete and mail bills, contracts, policies, invoices, or checks.
• Process and prepare documents, such as business or government forms and expense reports.
• Monitor and direct the work of lower-level clerks.
• Prepare meeting agendas, attend meetings, and record and transcribe minutes.
• Train other staff members to perform work activities, such as using computer applications.
• Count, weigh, measure, or organize materials.
• Make travel arrangements for office personnel.
• Troubleshoot problems involving office equipment, such as computer hardware and software.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Inventory and order materials, supplies, and services.
• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Review files, records, and other documents to obtain information to respond to requests.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compute, record, and proofread data and other information, such as records or reports.
• Complete work schedules, manage calendars, and arrange appointments.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

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