Salary and Outlook

According to the US Department of Labor, there are 51,200 people employed as lodging managers in the United States. The median annual salary is $59,430. Entry level employees earn approximately $35,530 per year and senior employees earn approximately $103,780 per year.

Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.

Job Duties

• Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
• Collect payments and record data pertaining to funds and expenditures.
• Develop and implement policies and procedures for the operation of a department or establishment.
• Prepare required paperwork pertaining to departmental functions.
• Show, rent, or assign accommodations.
• Perform marketing and public relations activities.
• Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
• Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
• Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
• Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
• Book tickets for guests for local tours and attractions.
• Interview and hire applicants.
• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
• Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
• Confer and cooperate with other managers to ensure coordination of hotel activities.
• Greet and register guests.
• Monitor the revenue activity of the hotel or facility.
• Manage and maintain temporary or permanent lodging facilities.
• Train staff members.
• Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
• Coordinate front-office activities of hotels or motels, and resolve problems.
• Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
• Assign duties to workers, and schedule shifts.
• Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.

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