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Career Profile: Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Salary and Outlook

According to the US Department of Labor, there are 372,100 people employed as counter and rental clerks in the United States. The median annual salary is $30,900. Entry level employees earn approximately $20,780 per year and senior employees earn approximately $53,550 per year.

Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.

Job Duties

  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Answer telephones to provide information and receive orders.
  • Inspect and adjust rental items to meet needs of customer.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Rent items, arrange for provision of services to customers, and accept returns.
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.
  • Keep records of transactions and of the number of customers entering an establishment.
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
  • Reserve items for requested times and keep records of items rented.
  • Prepare merchandise for display or for purchase or rental.
  • Recommend and provide advice on a wide variety of products and services.
  • Allocate equipment to participants in sporting events or recreational activities.

Career List

Job Outlook


Total Current Jobs:
372,100
Annual Openings:
46,800
Increase in Openings by 2030:
8%
Annual Salary Range:
$20,780 - $53,550
Education Requirements:
Some high school