Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
According to the US Department of Labor, there are 690,200 people employed as computer user support specialists in the United States. The median annual salary is $49,770. Entry level employees earn approximately $34,220 per year and senior employees earn approximately $91,060 per year.
Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.