Salary and Outlook
According to the US Department of Labor, there are 95,600 people employed as cargo and freight agents in
the United States.
The median annual salary is $43,800.
Entry level employees earn approximately $27,780 per year and senior employees earn approximately $69,890
Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.
- Negotiate and arrange transport of goods with shipping or freight companies.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Track delivery progress of shipments.
- Advise clients on transportation and payment methods.
- Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
- Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
- Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
- Assemble containers and crates used to transport items, such as machines or vehicles.
- Maintain a supply of packing materials.
- Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
- Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
- Attach address labels, identification codes, and shipping instructions to containers.
- Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
- Estimate freight or postal rates and record shipment costs and weights.
- Keep records of all goods shipped, received, and stored.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
- Retrieve stored items and trace lost shipments as necessary.
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
- Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
- Arrange insurance coverage for goods.
- Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
- Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
- Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
- Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.