Salary and Outlook

According to the US Department of Labor, there are 28,600 people employed as baggage porters and bellhops in the United States. The median annual salary is $27,100. Entry level employees earn approximately $19,020 per year and senior employees earn approximately $40,750 per year.

Estimates do not include other potential benefits such as health insurance, overtime pay, or retirement benefits that may be offered by employers.

Job Duties

• Receive and mark baggage by completing and attaching claim checks.
• Greet incoming guests and escort them to their rooms.
• Transport guests about premises and local areas, or arrange for transportation.
• Maintain clean lobbies or entrance areas for travelers or guests.
• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
• Explain the operation of room features, such as locks, ventilation systems, and televisions.
• Assist physically challenged travelers and other guests with special needs.
• Page guests in hotel lobbies, dining rooms, or other areas.
• Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
• Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
• Complete baggage insurance forms.
• Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
• Deliver messages and room service orders, and run errands for guests.
• Pick up and return items for laundry and valet service.
• Act as part of the security team at transportation terminals, hotels, or similar establishments.
• Compute and complete charge slips for services rendered and maintain records.

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